NPS Survey Template
Free NPS survey template to measure customer loyalty. Industry-standard Net Promoter Score with AI-powered analysis. Free plan available.
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What's included (2 fields)
- How likely are you to recommend us to a friend or colleague? Required NPS scale
- What is the primary reason for your score? long text
About this template
The Net Promoter Score (NPS) survey is the gold standard for measuring customer loyalty. With just two fields — a 0-10 likelihood-to-recommend scale and a follow-up question — this minimal template maximizes completion rates while giving you the data you need to calculate your NPS.
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Net Promoter®, NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., NICE Systems, Inc., and Fred Reichheld. Net Promoter Score℠ and Net Promoter System℠ are service marks of Bain & Company, Inc., NICE Systems, Inc., and Fred Reichheld.